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Apparently the gas ombudsman was charging simply energy $1000 per minute until it was resolved (or something like that - hearsay from a person involved in that case). It was resolved that day. Tenant is now happy so we are happy!

One of our new tenants last month unfortunately became the unfortunate victim of the non competitive nature of Australian gas companies. We normally use a utilities company to connect all utilities for our tenants - this tenant refused the service and went directly to the retailer herself -...