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She knew the tenant was in arrears and was not paying, the only thing she did about it was to call the tenant every week or so and ask for payment. she had no idea it was $14K until we calculated it from bank statements using dates. There was also a lot of cleaning and repairs to the...

In April this year we took over a privately managed property where the landlord told us that the tenant was not paying but she was unsure how much in debt the tenant actually was. When we calculated total arrears from the landlords bank statements (there were no other records), it turned out...