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Strannik, The situation is more like you wrote but I was explaining that a contract doesn't need to be written and can be verbal like a phone order, thus the explanation the way it is written. Triton For curiosity can you tell us the time frame between first and second call?

There are valid points for both sides. The crucial information that will most likely decide the result is what I asked previously about time frame between initial contact and second call and what was expected if the meeting had took place. I base this on having sat on tribunals/hearings in...

triton, You need to go back to original time frame of phone call initiating inquiry and phone call to stop. You did mention that you agreed to go to their office before you made the second call. what was this time frame as it appears to be the most critical part of the information missing...

You might want to elaborate more on the time line between when you first rang them for advice and then notified them of your intentions not to proceed. They will need to produce evidence of when they started the searches etc. This could be your smoking gun if the situation is only 24-72 hours...