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:rolleyes: Is there any reason you are happy to believe their account yet question mine? Let's think this over: What agenda do I have? Answer: only to show people how badly these people performed. What agenda do they have? Answer: As if they're going to admit to that publicly...

:rolleyes: I'd like Albertus to explain to everyone why she had to come in and take control in the first place, because none of what she talked about was an issue at the time she came in. The issue she talked about only reared it's head right at the end after C+N had to submit our app...

The solicitor knew within a week of us consulting C+N. The C+N should have said they can't do it. But they didn't - they said as long as it was legal they could do it because they had a good relationship with their vendors. Yes there was a breakdown in communication with C+N. Right from the...

Why don't you ask Albertus why she had to get involved in the first place? Had nothing to do with anything that she talked about. I wonder if she will be as eager to "set the story straight"?;)

Chan and Naylor said this would be ok as long as the solicitor said it was ok. It was a legakl issue rather than whether or not the lendor would accept it. We took responsibility for it being legal, Chan and Naylor took responsibility for it getting through the lender. C+N assured us everything...

When I have time to corelate the whole lot I will post it. But rest assured they made bungle after bungle after bungle. It wasn't the bank. And I'm not guessing here either. C+N made mistake after mistake after mistake.

Actually, he is not right. At all. They made mistakes on their side and admitted as much and refunded us $3000. I'm not sure how you can sit there and dispute that? That's great, but I just told you it was C+N's fault and you are trying to tell me I am mistaken? What is your agenda?

So if that was the problem do you think they would have handed me back $3000?

Sounds like you're doubting my story? They wouldn't have given me back the $3000 if there was any reasonable doubt. I am very aware that they will see what I have posted and the truth is that they can't do a thing about it. It happened. We have over 6 months worth of email trails. They cannot...

No - I was a victim of C+N gross incompetence. * I'm not sure why the mods insist on removing that. I have clear proof and they have admitted it. If they want to sue me, good luck - I have ALL the correspodance. No libel here. Just reporting what mistakes they admitted they made.

I had a really bad experience with Chan & Naylor. They had to refund our money but we still lost out badly. It took their finance department almost 6 months to get a one loan approved and another ended up being knocked back. They told us there would be no problems at all. They told us approx 6...