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A few issues here. If the fence is fixed, then my course of action would be: Firstly, document every item of who you spoke to and when and what was discussed for your records. Advise both PM's of the above in writing and ask that they confirm receipt of same At the same time, advise...

If the property is in Victoria take a look at this site: http://www.fencingonline.com.au/disputes/victoria.htm The normal process is that the works are quoted. Quotes forwarded onto the other party and that States Act followed.