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Works out better that way. Instead of charging for every 6 minutes or part thereof I charge every hour or part thereof. I make 8 phone calls a day and I can go home having reached my billable hours!:D

I've done it for one of my clients in my legal practice- client had already paid out the tax department debt,so I filed notice of Discontinuance in the District Court after ATO signed off on it, and wrote to Veda who removed it pretty well straight away ( threatened to hold them responsible for...