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Even if they accept their fault what can LL do? PMs is acting on behalf of LL aren't they?

Bottom line is PM didn't put the air-con in the contract. So it is not the tenants fault... but what can the LL do for PM's stuff ups? I faced a similar problem recently. Market rent for our IP is $520.00 (previous tenant paid that). Because I'm building a GF I told the PM to advertise it...