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Gotta keep your eye out for the clause in the sale agreement that states the agent is entitled to his commission if the contract exchanges but doesn't go to settlement. Which basically means you ahve to pay commission but your house doesn't sell. Great! I have come across it a couple of...

That is so wrong one very level its not funny. Ask for your money back and if they refuse, talk to your lawyer and then maybe the police. The fact they drove the people around to look t other houses has absolutely nothing to do with you or your mother owing them any money. If they want to drive...

Legally - if you didnt have a signed sale agreement with them - you dont owe them one cent. Morally i'd fling them a check for a thousand bucks for making a phone call. With a note saying "legally you are not obliged to pay them but as a gesture of goodwill heres $1000" That should do it...