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I have worked in a RE office that had three accounts, a general account, a credit card account and a trust account. The trust account was used for receiving all rent money, bonds etc and payment of rent money to owners, tradesmen and bonds to the RTT, this was audited on a regular basis by a...

Looks like a lynch mob mentality here. There may be a very plausible explanation, you should at least ask for an explanation before considering your options. Many RE offices have more than one account, it's possible that the bank made a mistake and put money into the wrong account, tenant has...