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While it's really good that the situation is now under control, have you taken any steps to ensure that it doesn't happen again? What about your own management techniques? Work environment? Training manuals? Etc etc

That's just as well. I wouldn't like to see a new thread about the problems of losing a wife due to micromanagement ;-)

China is either a man or a gay women based on comments about partners. He is in a medical or related field. He sees patients in his practice some days so probably also does work elsewhere. He's close to Sydney but not in Sydney. That's all we need to know for purposes of this...

Of course. The issue with the cameras was not having them, it was introducing them- without warning or consultation, in a way which implied a lack of trust.

While you have the right to remove an employee with less than 12 months experience, you also had the right to have cameras. What is legally correct and what will lead to good employer employee relations are two different things. I'm not able to give an opinion on whether or not you should...

Get advice now on cutting. Make sure that a probationary period has been specified. Hiring extra staff members so that you can cut one may not be all that good for staff morale. And if you don't follow procedures correctly it could be damaging to your business.

Two new staff? That sounds like a big handful, but I can see why. Good luck. Although I thought they needed to be over 14 to work. A six week old staff member? You start them young.

Well done. That's really good business practice. In these days of everybody commenting about everything on the internet, it's even more important. I see reviews of practices on the net where comments have been made about rapid response. So even if you don't secure the jobs, you establish a...

What you're saying is "It's too difficult for me to change myself so I'm not going to even try". While outsourcing debtor collection will solve one problem, it won't solve other problems dealing with staff. At minimum, read a book and start meeting with staff members for a quick cup of...

I suspect you have to give way somewhere. To continue the way you've been going would be a disaster. You either risk losing large amounts of money to mistakes, or you risk losing crucial staff yet again. You don't appear willing to take any steps to improve your management or business...

Btw given that bullying was raised as a concern, new laws about to come into force may concern you.

I really like what see_change has said. It can be hard to change things within yourself. But if you're motivated it is possible. I made a major lifestyle change 18 months ago, very much for the better, and I've stuck with it. I'm no spring chicken either. China, depending on somebody else to...

That's the attitude that got China where he is in the first place.

A very good idea. But not just once. Make it a regular thing, say monthly. Get their feedback on you as well, once you've done it a few times and they feel comfortable. China, you've responded to people who have suggested physical things like cameras and interviews. I hope that doesn't mean...

I'm not advocating the boss as friend approach. Rather, it's about treating employees with respect. It can be things like: .Consulting with them on their workplace- for instance on ways of collecting payments due. They may have ideas which you haven't thought of. Or there may be ideas you have...

China. Something else which came to mind. Please contact one of those employment management people ASAP. It seems that Mary is quite upset with you. It's possible that she will make it difficult for you by complaining about tour treatment of her- possible claiming something like harassment or...

To do now- there are agencies who deal with staff with specialist skills. To prevent recurrence- I believe I've already mentioned a few times. Treat them with respect. I suspect the cameras were the last traw. And somebody else has mentioned a company which can help you deal with a lot of the...