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It would help a lot if you posted a screenshot of what you are seeing...or at least post what the message says (that stops you opening the program/file).

I'm sure some of the tech savvy users got a bit of a laugh at this one :D, sorry lizzie :o I'd try moyjos's recommendation and give Open Office a whirl http://www.openoffice.org/ Who knows, you might even like the free alternative better!