What you've just outlined sounds wrong Tracey, however I'm much more inclined to believe OFT than TT. Otherwise what other 'evidence' are we all basing our judgments on?
So I guess Ben Gough did no wrong-doing.
I think for just about any bad scenario, we can refer back to pully's idea.
Dodgy agents wouldn't last long in that environment, where people could see agents' ratings and read past reviews.
What would the fine be for in this case? Buying low and selling high?
I think all paid services will eventually go this way, which would be good for everyone except dodgy people... like servicecentral.com.au.
No-one was forced to sign anything.
If you *sign* a contract with an agreed price and then complain *afterward* about that price, then you're just dumb.