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True, you can reuest it be sent to John Smith or J Smith as part of the billing address/details.. the account itself however always remained in your name.

You mean change the billing address on them not the name, I'm pretty sure the bills are always in your name. but yes, you do have to get the billing address changed.

What bills does someone have to trandfer into their own name please Kate ? I'd also request something in writing form the Pm, I used to deal a lot on email, stating how much is due for payment and when I'd get it. I'd try to terminate ASAP rather than 4 weeks with a fee also (has been done...