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Yes, the tribunal can be unpredictable. Glad your parents had a positive outcome each time as well. Regards Jason.

Would do, but the rental market is very quiet where this ip is located. She also pays properly each month - so, as long as the agent can deal with her antics, and the money keeps rolling in, I'm going to let her be! (At least until the market improves). Regards Jason.

Thought I'd up date this in case anyone else is taken to the tribunal by a tenant! The short version of the story is that the outcome was positive for us. The hearing went our way with the tenant being told in no uncertain terms that the agent had acted according to the lease agreement and...

We have a tenant in one of our ip's who is taking our agent to vcat on Tuesday. She hasn't filled out a reason on the application form, but a few weeks ago the tenant complained to the pm that there was a problem with a leaking toilet. We had a plumber attend, but he could not find anything...