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Having only observed this change at the restaurants, I did a small bit of research, it turns out the automated order entry at McDonalds was never intended to reduce jobs and has not, it has just decreased order processing time and made the places more efficient so they expect to be able to...

These are everywhere in Spain and used by most people at McDonald's, except tourists who are not used to them. They take orders in at least a dozen languages, better than your average counter sales person. Doesn't really help the Spanish unemployment problem though...