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You need to set boundaries at the beginning. We had a new tenant move into one of our properties yesterday. Today I receive an email, stating there seems to be 2 window screens missing, and then proceeds to tell us when she will be home, so we can 'swing by'. I respond by stating they...

Was permission to take up your carpet verbal or written? As others have said, as soon as they are able to be evicted for rental arrears, do it.