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It is a great post..even if Kerry is gone, someone else may get some benefit from it.

It may be arrogant, but it is true, and when we do appeal, we show the Juducator, and then win.Our system is a little bit different. It starts as a private hearing with just the tenants, Director, and ourselves. If either side appeals, it goes to the Small Claims Court, where it is open to the...

Exactly. We are constantly going to tribunal..and we never let a tenant bluff us. If we lose, it is because the Director didn't follow the law, or occassionally it is a grey area. We then try our best to sharpen our contracts, so there are no shades.