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Fair enough Sim, sounds quite a bit interesting. I might have to add one of them to my holiday reading list.

Agent, My reply is in the form of 3 questions: What exactly is it you're wondering, mate? Whats your point? Whats it got to do with this thread? If you want to get personal contact me directly, ok. I'll be happy to accomodate you :)

I have owned businesses that have provided services and owned businesses that have provided goods. Consumers have no control over whether a good is quality or not (as its fixed) so you buy what you consider quality and that usually costs extra. And everyone knows whats quality and what isnt, ie...

No but i have heard a bit about them. I tend to operate better with practice rather than theory. That unfortunately includes the 'trial and error' of that practice.

I disagree because a lot of people buy expensive stuff because usually expensive equals quality and cheap equals crap. A person with a lot of money would buy a Merc or BMW because it is quality (wealthy people can understand the difference between price and value as it is a crucial component to...

Oh, youll know mate. Dont worry about that :)

Why do they have to be mutually exclusive? Why not be both. :)