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Usage is also paid by the tenant in NSW where my IP's are located ... but the bills come in the property owners name and it's recharged by the PM. Do the tenants get the usage bill direct in VIC?

Why is the water bill in the tenants name when you are the property owner ... that seems strange. Sadly - I think you need to cop this one (ouch). In my opinion (as a long time landlord) any occupying faults with the premises, that are not caused by the tenant as the responsibility of the...