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Get in touch with the Head Property Manager immediately and let him/her know that you are not happy with the performance of the PM allocated to your property. Management won't know if no-one tells them. Demand immediate action on photos and correct listing information. Marg

Firstly, check your ad on realestate.com.au and ensure the pictures are good, clear and comprehensive and you are happy with the wording of the ad. Ensure amendments are made if there is anything you are not happy with. Second, check how your property compares with other in the same rental...