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Once you find this paragon, you are going to have to treat him/her accordingly. Ensure pay is comparable to an office manager and not just a few $$$ above standard medical receptionist rates. And above all, please discuss any proposed changes to procedures or facilities BEFORE implementing...

You can't just quote "made up" laws to suit yourself. As new staff will be aware of the cameras, they should no longer be an issue. However, care should be taken with the direction in which they are pointing to respect staff privacy. Marg

Maybe the person you cut may be prepared to do casual hours as back up or relief work? Marg

From what China said the employee gave the appropriate notice. I am not sure why gratitude by the employee should be an issue. Just as an employee should value a job, an employer should value a good employee. It cuts both ways. Employees need jobs, but most businesses could not...

And there is the problem in a nutshell. And maybe "never acknowledged properly" could be "never acknowledged at all". Sometimes it is not all about the money paid. Clearly Mary had a good idea of her own worth and solid self esteem. No doubt she will have no trouble getting another job...