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Every time we get a big fat A4 envelope via registered post at the office, we all groan. To make it worse, most of the above tenants have no plans on moving out. We sent one of the staircase ones a Notice to Leave for the end of their lease (which was upcoming) they took it to QCAT (other...

In the last year alone, out of around 650 managements at our office: 1. Owner sued by tenant for $75,000 in medical expenses and back rent after owner refused to attend to mould issues and didn't respond to maintenance quickly enough. These owners had no email, only a landline and are very...