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I think most people missed the problem - it's not the lack of pool guy visit that stuffed things up but rather, the tenants themselves unwilling to do anything re the pool and the only thing they really need to do themselves is empty one lousy basket. The only fix will be having the pool guy...

Their pool cleaner says he visit them once a week and the tenants entirely leave it up to him to sort everything out from scooping leaves out, clean the system, chemicals etc. All I've asked them to do is goto the pool pump room, unscrew the lid off the pool cleaner basket, empty it and reverse...

It was advertised at $1200/week, they got keen/excited and started a bidding war with another prospective tenants just when I was about to drop the asking rent to $1100/week with pool/garden maintenance included because it was on the market for too long :P

Ended up paying for the new creepy crawly and get the pump serviced :mad: well $1300/week at stake, better not mess around I guess. They came back from holidays and complained the pool is in a "bad state" - I'm like, pool maintenance IS NOT included to begin with so how is that my problem? :eek:

Got an email 2 weeks ago from my PM the tenant's pool cleaner (no wonder the pool is so freakin clean...) recommend the pool pump needs a service. I was like :confused::confused::confused: so spoke to the guy directly. He said the tenants reported the pump isn't working 100%, he reckons the...