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Agreed. I talked to my broker before I talked to my bank. All I was after was an interest rate discount on an existing loan. I found talking it through with my broker first was very useful as I felt a lot better prepared after talking to my broker. I always run things past my broker first...

I don't know. I talked to mine and he told me to deal with the bank directly and gave me some guidance on a strategy. We are both very happy I got a 0.85% discount on my interest rate. I don't think he would lose his trailing commission because I got an interest rate discount by talking to the...

Not acknowledging an email is very poor service, even if the answer is to approach the lender yourself. The reason I mention that is a strategy is that I went through my loans with my broker and he advised that he has not been able to get as good interest rate discounts as a broker as inviduals...