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Getting off topic, so I started a new thread http://somersoft.com/forums/showthread.php?t=95395

I don't know about problem tenants because I never paid an agent to find me a tenant who turned out to be a problem. My last tenant in Melbourne was looking for an owner managed property because he was so fed up with property managers. Actually, I have had a few tenants who were looking for...

Plenty of agents offer this service. Fees are over $1k per tenant found. Not too bad.

I don't understand people in business who turn down paid work. I use agents for a "leasing only" service to find me tenants who I then manage myself. I have been told by quite a few agencies that they don't provide that service.