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Then he can claim he never met you before! If this is for an IP, I hope you aren't claiming this as part of a deduction? pinkboy

I think going to the ATO would be a bit extreme. Did you mean Consumer Affairs in your state? I think you should be able to text the plumber that seeing as he hasn't responded, you are escalating to contacting Consumer Affairs/Fair Trading, and are giving him to COB xx/12/13 to respond and...