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Olly, Did you get the problem solved? Shane

Hi Olly One of the reasons I suggested using that technique with a different PC is to eliminate your PC as the problem. The image quality (being digital) should remain intact from camera to PC, however there are a lot of reasons why images may be degraded when viewed on a PC vs on the camera...

Hi Olly Have you tried taking the camera to another computer? Don't load the software, just turn camera on and plug in usb cable. Nearly all cameras will appear as usb devices. Click on the cameras icon in My computer and drill down the folders till you see the images. Select and copy to hard...