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BUT I have seen many, many shops lie empty for years, literally. eg paddington in sydney. that has scared me off. I agree. I have seen so many commercial rentals vacant for years.

Hobo: they have agreed to pay rent. They have accepted no temp control on the hot water system. I do not have to get the ducted heating system replaced. It is on the record that the carpet has to be re-laid. They are now aware that private rentals do not work like DHA.

I want to thank you all for your advice and contributions. My new PM (which I found through Somersoft) spent two hours with the tenants. I am very happy with the outcome. Let's hope things continue to go well. It's amazing what a good PM can achieve.:)

Grumpy. It's not unreasonable to find out legal entitlements/requirements/responsibilities until the need arises. This is the first time in more than 30 years I have found myself in a position where I would like some difficult tenants out. You may have heard this complaint time and again, but...

I know. And the problem is that the ACAT would see it as 'retaliatory' if I were to give the 26 weeks notice. I don't know how the laws became so skewed in favour of tenants. As a landlord, I have very few rights.

Wylie, lol, I can totally relate. Yes, for the most part, the outlays have been improvements to the property. I had complaints such as 'verandah not swept where two pot plants removed', 'mulch not laid properly', 'glistening on roof'. Two weeks after they had moved in they complained about...

Hi Snoopy, yes, I try to treat it as a business. I am a single mother, so I have to. I was not happy with all the initial long list of requests and thought them unreasonable. The pm at the time said that I should give the tenants what they wanted and that they would then hopefully pay their...

Hi Wylie, Yes, I have told my new pm that I would be happy to see them go as I do not think that they will change their ways. He is meeting with them tomorrow. No, I don't like the bamboo flooring, as it was second hand when the tenant put it in. He had installed it in his last rental...

Snoopy, I am now leaving it in the hands of the new pm. I would be happy to see him go.

Thanks Magnet. I would ring his superiors, but he has now resigned from Defence. I rang DHA, who advised that he left in April. DHA no longer subsidises his rent. He has started up a business. My new PM suspects that, perhaps, the tenant, knowing that the Canberra rental market is soft...

Brit: my nerves are not strong enough to face these tenants.:( I have written them a pointed and officious letter via the first pm telling them exactly what I think and what their responsibilities (and mine) are--things I think the first pm should have advised them. I hope it has given them a...

Brits: I know exactly how you felt. My nerves were a mess. They have calmed down a bit now with a new pm. I had a gut feeling when the real estate agent told me she had prospective tenants with a 'great' reference. I don't particularly trust 'great' references and I thought 'If they are so...

Perp: I hear what you say. Perhaps I should instead say this: I will not rent to anyone transferring from DHA to private tenancy. Don't get me wrong: I live in Canberra, so I have had MANY friends from the defence forces of Australia, the US, New Zealand and Canada. I have been into their...

The tenant told me that he would re-install the carpet at the end of the lease and then have the carpet steam cleaned. I have asked the new PM to get it in writing because I don't trust the tenant any more.

former DHA tenant I now have a new pm. He concurs with being strict with rental and says that the tribunal does not look favourably upon tenants who 'decide' their own rent. I have done some research. My tenant left Defence in April, so he moved straight from DHA to my property. I have...

lol, I would tend to define it more as 'delusions of grandeur'.

lol, thanks landlubber. at the risk of asking a silly question: why never rent to uniforms? Or do these people operate in a parallel universe where they make their own rules:rolleyes:?lol

thank you all for your support. it actually does help me feel better. the rational part of my brain tells me there is nothing to worry/stress about; another part of me just feels sick in the pit of my stomach. just to keep you informed of the saga: this morning got a long email from the tenant...

thanks Mightywill and Thatbum. These tenants are the worst. But there are also some really good tenants--I know because I have had them. Perp: I have never come across a landlord who thinks that the tenant should go without hot water for a day. I support the decision to install a new hot...

Chris, that is exactly what has happened. This tenant worked for defence and they got their rent subsidised by DHA. I know that he was having a big fight with DHA when he moved in because DHA was trying to put him and his family in a home that he wasn't happy about. It seems to me that...