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I don't want to turn you off. Yes, that's the best way--a good builder recommended by friends who have had a good experience. You know his track record then.

It will. But remember that because someone seems to be trustworthy, professional and honest does not mean that they are. I used to think I was a good judge of character. Not any more. Being a member of a builder organisation such as the MBA means squat. The MBA would be happy to accept...

I am sure that there are some builders who do the right thing, but there are many who do not. Being polite and asking when it will be done does not work with these people. I have 12 months of emails from my builder saying that 'it will be done next week' and it is still not done. Seeing...

The builder is being a bully (as many can be). He is trying to scare you into backing down with your request that defects be rectified. You can also report him to either the MBA or the relevant building organisation-not that they will do anything as they are a member-paid organisation and so...

Have you spoken to the council about your bins not being picked up? I would do a bit more detective work before you blame the builder. Gather evidence if you can. Getting builders to return to rectify defects can be nearly impossible. If they've been paid, you're unlikely to see them again...