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Yes, overloaded PMs are stressed PMs and this impacts negatively on the workplace culture and quality of service for both tenant and landlord. With 400 properties it would be impossible to write quality descriptive PM reports with digital photos for landlords and to follow up on maintenance and...

Thank you for your kind wishes:)

Thank you for the feedback - I will keep this in mind - always exploring ideas to share with landlords to add value to their properties to ensure marketability

Thank you for your insights - this is much valued. My mentor who runs PM Agency in Brisbane shared a similar insight re: some business is not worth taking - and I hear you when you say "I took every bit of work that came through the door" - with the fear that sits inherently within when you...

The learning curve has begun:o

Sure, we chose .com for easy recall however we purchased all types of configurations including .com.au to capture all avenues:)

Thank you - I have just emailed our web designers now to fix that issue:)

Just to be quicker and easier to recall, we did purchase 'com.au' and many other options as well so it all comes back to us at Diligent

Thank you Rolf, I will get onto our web designer right now with that issue:)

We are holding down our overheads to offer the lower ratio of 100 properties per PM through utilising a fully fitted out professional office on third level of our home overlooking the CBD as the office - I have a 40m2 office on the top floor of our home 5 kms from CBD with lockable cabinets...

Thank you Jacque - I did explore purchasing a small rent roll however after thinking through all the pros and cons of the high cost of purchasing a rent roll(even for a small rent roll) and transition management phase issues (as a landlord I like choosing my own PM and don't like being 'passed...

Thank you Rudugger - excellent points - yes, our IP Inspection Report proforma is very thorough (what I would like to see offered for my IPs) and we will most certainly identify ways a landlord can add value to improve yield from what we observe about the property and what tenants (core...

Thank you for that generous comment

Thank you Rolf it is the critical mass that is the key point to achieve - whilst balancing working with an initial small rent roll it is a goal to achieve a high standard and offer a great service as experience unfolds before things really start to move at critical mass phase

Hi there Great questions and comments again - my partner Martin and I went through and completed our full RE licences; also completed all required training to undertake TRUST accounts including legal implications; we are a full LICENSEE agency and have had experience managing properties as...

Great question - I have a strong background prior to HR and Human Services in sales (in another life), in addition to drawing on my skills in Psychology an Social Sciences working with people, combined with experience having managed some of my own investment properties as well as working with...

Hi Naomi Yes good point and already noted! We are getting white polo shirts made with logos and once they are completed we will retake the photos Renee

Thank you Jess - Penelope rocks

Thank you Terry - I am receiving strong feedback themes about the LOGO and the colour - it means a lot to me that you are taking time out of your busy schedules to offer me feedback

Thank you so much - I love the positive people on SS as when discussing the concept with close family and friends all I have received in feedback is 'keep your job - don't do that, you will go broke' - I will focus on this positive energy