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Yeh, it wont be a chance I'll be taking again in a hurry. Nor will I take a chance with that agency again. Sent off my email to the PM 12 hrs ago, I have a read receipt saying it was opened 11 hrs ago, asking for a correct calculation of what we have to pay.....still waiting a response.

See I did all that. Didn't know these people that well, as my partner had befriended them while I was renovating a house on the other side of the city at the time. Totally agree about putting friends into places, but then again, have had a g/f's brother renting one of my other IP's for 7yrs...

I'm reasonably new here, and what a godsend this site has been. Right up my ally as a hobby renovator. I have no real skills/trades but make a great right hand man to my handyman and do all the designs/colours etc. This is a long saga and I will try and keep it as short as possible. June...