Reply: 3.2
From: Simon and Julie M
Michele
I'm with you all the way. Warm & Fuzzy doesn't cost much and it really pays off.
It's nice to have happy tenants.
Julie
Reply: 2
From: Simon and Julie M
Hi Michele
You have some good ideas there.
I agree that tenants are like customers. Offer them great customer service and you reap the rewards - just like in any business.
Julie
