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  1. skater

    eBay Money Back Guarantee - be careful and need advice

    Yep! Gumtree is fine if you are just selling some stuff from home, but if you are running a Business, it really doesn't get you a heap of sales. Some sure, and they're great because you don't have the Ebay fees, but Gumtree has it's limits.
  2. skater

    eBay Money Back Guarantee - be careful and need advice

    Yep! It used to be 3 months with Ebay, and all your records drop off at that time, but they've now supposedly extended that to 6 months. I believe it is 3 months with Paypal, but the best way to find out for sure is to ring them.
  3. skater

    eBay Money Back Guarantee - be careful and need advice

    Yes, you are right... to an extent. The eBay new policies are tough, and a lot of sellers don't understand them. I would NOT want to be selling too much secondhand stuff at the moment, simply because there are a lot of dodgy buyers out there, that know how to work the system. I have also...
  4. skater

    eBay Money Back Guarantee - be careful and need advice

    Anytime you use Paypal, you are eligible for buyer protection, BUT you can't lodge a claim with both Ebay & Paypal and get two lots of protection.
  5. skater

    eBay Money Back Guarantee - be careful and need advice

    That's a great outcome. Often when you ask to speak to a supervisor, there is never anyone available, and yes, I'm aware that there probably IS, they just refuse to refer you to someone else. It's all about the Paypal buyer protection. If you sell to a dodgy buyer & they pay via Paypal...
  6. skater

    eBay Money Back Guarantee - be careful and need advice

    I know it's too late after the fact, but NEVER, EVER, accept paypal for an item that a customer is picking up. That being said, that won't protect you from the numpties. There are a heap of them out there. As for the refund, if they find in the buyers favour, you won't have any choice in...
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