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Exactly, and with a new house, there are going to be teething problems. A good PM would be explaining to the tenant that new houses do sometimes have a few short term problems, however once sorted should remain problem free for a long time.

I'd agree with Twitch & Miss Muffitt on this. It is only 2 weeks, they took on a new house knowing the blinds were coming from the manufacturers. These things sometimes cause delays.