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I agree wholeheartedly, however the poster is a one post wonder, just here long enough to try to justify his position.

I thought that an agency had to give one option of payment that was free to the tenant. Sheesh! $9.90 is a bit extreme. If I was the tenant, I'd be making waves over that.

I feel it is poor form. The Landlord pays a postage fee, which is now often referred to as "sundries" because there is no postage if the statements are sent via email. If they want to charge the tenant for electronic payments, how would they feel if we (Landlords collectively) told them that...