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No maybe. New PM and new tenant is what is required here. Nothing more. These tenants are just looking for excuses to not only get out of paying, but to also guilt you into not listing them on the data base. Toughen up! Did you buy the place to be a charity for the 'poor' tenant, or for...

Did you cause the rain? I'm guessing not! Why on earth do you think you should be paying compensation? They should have covered themselves with contents insurance. And they would not be able to claim 4 months after the fact with no evidence of damage and value of goods. I'm guessing that...