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Thanks for the help. The builder is now willing to fix the floodboards and skirting boards. But there are more damages such as on the wall, furniture, etc. The builder is not willing to use his insurance and he does not have much money. If none of my friend nor the builder not willing to claim...

My friend's house was flooded when he was overseas due to fault of a sprayer. The sprayer was bought and installed by a builder who renovated the bathroom. The builder came to the house. Not to fix and vacuum the water, but to take the sprayer! My friend's friend has mopped the...