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Thanks for your response, Perp. I understand that you are limited in what you can say but if you say it's outrageous I'm sure it is. Hope something positive can come from this experience. Had no idea that other suburbs are still recovering... and the whole flood insurance thing is a minefield...

2.5 years away from home :( my heart breaks for you and for the disruption to your little ones. I remember your son had a bit of trauma from the floods the 1st time round... how are they coping now? Hope your insurer gets its act together, and the 3rd party too. I think it sucks that the...