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Thanks Skater and Marg! I'm somewhat confused - as Marg pointed out, as of today when I received this email, the tenant is only 1 day in arrears... need to go over the rental statements again...

Today we received this email from our PM. Never having had this situation before, I'd like to know what other SSers think. The tenant pays rent of $180 pw. Your tenant in the granny flat has fallen behind in her rent. She is currently paid to the 7th February and her next rent deduction is...