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No, at worst you go through multiple court/tribunal dates, taking up your time, spending extra money on PM representation fees - then your tenants getting further legal advice and getting the leave of tribunal to amend and further add to their claim. Then you lose, but only after a few more...

A week could be reasonable in the circumstances, or it might not be. The week itself is the starting piece of circumstantial evidence obviously - so not sure why you say there is "no evidence". So are you saying you're confident enough to risk it at tribunal?

Yeah, pretty much my thoughts too.

Because it seems there's some evidence at least that it could be reasonable losses arising from the landlord's failure to maintain the premises. Or that the $100 wasn't "enough" and that cause of action is further pursued as an alternative head of claim. That's just two off the top of my...

Except wouldn't it cost more to pay the PM to go to tribunal than to pay the claim? Personally I can see that the tenants having a prima facie cause of action, that seems reasonably arguable. There's at least a danger of them winning.