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....what? All I was asking is how JessP was breaching her lease agreement in a way that required "immediate attention"? Especially considering any damage intentionally or negligently caused by a tenant is their liability at the end of the day. I would be pretty pissed off if my PMs...

Well then what other potential breach of the tenancy agreement is the PM complaining about? The tribunal makes determinations on the regulations and lease agreement obviously.

The usual term of a tenancy agreement is to keep the premises in a reasonable state of cleanliness. Not a pristine/showroom/anal state of cleanliness. I agree - its probably unreasonable, more so about the way they raised the issue ("immediate attention"). There's no problem really in...