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Is it an electric hot water system, or gas? :)

The issue isn't over a period where there was lack of hot water. It's the tenant's belief that the failing hot water system lead to increased energy consumption, which they have to pay for. The only way that would happen is if there was a leak and hot water started to drain out, causing the...

Unfortunate for the tenant, but how is the landlord responsible for the extra usage? I remember a case about a tenant who wanted to get the landlord to change an old but maintained and functioning hot water system to a newer, more energy efficient system because the tenant wanted to save...