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I think it depends on what works for the particular REA. I know of one Adelaide agent that works by the philosophy that vendor is king. She'll return calls after sales, remains in constant contact during the sales process and more than appears to be a genuine person.... in other words is...

First and foremost the agent is looking after themselves, then the vendor, and if it means $$ for minimum leg work then the unethical and/or lazy ones will settle for whatever they think you will accept.