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You're right once again OA. Cynical me, had visions of good neighbours like Depreciator and dutiful children like myself doing the 'service', and Acme STB Installations getting the $300.

No doubt there would be a few that have mild dementia and/or don't understand simple instruction, and/or are physically unable to plug in a system, AND have no family close by to connect them on. What I'd like to know is how they identify who needs this 'service' at the extra cost of $300, or...