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Just pointing out that if we treat tradies right they're more likely to do the right thing back. Like someone else said, they try and suss you and the job out while on the phone. That's not to say a bad impression warrants saying you'll turn up and you don't however. And I'm not saying...

When I talk down to them I expect to be treated with respect. When I demand something I expect them to be obliging. When I try to screw them down on price I expect them to give me a 'cheap' price - I'm not a money pit expected to prop up their lifestyle. I don't care if they're busy, or if...