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Nemo raises a good point. I deal with data every day - I run a team doing data remediation. No data is inputted into a system without being peer reviewed by another staff member - the peer reviewer checks the data against the original source and gives it the thumbs up or thumbs down. All my...

It doesn't have to acheive anything but is a step in the right direction for future relationships with your staff. I think your colleague is too far to the other side but can still teach each other some skills.

Kudos to you. Seeking help to do it properly and initiating that contact is a good step.

China - as verbal communication might not be your forte I'd like you to do some homework and write a letter to Mary. She can read it at her leisure and when she is in a receptive mood. Firstly outline to her that with the move you were more stressed than ever before and you rushed some...

Many of China's patients seem to be elderly - perhaps treechangers/seachangers who delight in not living in the city. Regional medicine can be quite lucrative as there is not many specialists willing to operate/practice there.

I think the idea of having 2 staff during those times when you are there doing consulting will probably go a long way to helping with that issue. Outside of those times they are just answering calls, chasing debtors, general admin etc?

When you use agencies and consultants there are always fees that hurt and make you feel 'well I can do this myself' BUT sometimes you have to spend money to make money. You have an opportunity (not a crisis) to turn your business into something even better with happy staff, good procedures and...

China - the place I linked http://www.indigoconsulting.com.au/ seems to do all that.

Someone like this looks good http://www.indigoconsulting.com.au/ more than just finding you someone

Find a good temp pronto from a professional agency and suck up the cost. Get them to document everything possible and help 'Jane' train up a new part timer. 2. Learn how to be a better boss. It doesn't happen over night but learning to deal with employees will help you in all relationships in...