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Reference please as its not what the Advocacy Services Tenants NSW website quotes? New connections (Fact Sheet 23) If you want a new connection installed you must have the landlord?s consent. They must not unreasonably withhold consent if the work required for the installation is of a...

Like before this is incorrect in NSW so if it is the regulation in VIC then you need to specify. From the Telstra site (buried deep): Trenching costs on your property are not included in the Telstra connection fee. There may be additional charges that are your responsibility The costs...

I don't disagree as $299 now may pay for itself in the long run by being a nice LL?:) I was only correcting the information as each state is different and in NSW its not the LL that has to pay being that the term essential service is no longer relevant.

Sorry this is incorrect in NSW (OP location) so if the property is in NSW the LL doesn't have to pay or even have these service connected under the current Residential Tenancies Act 2010. Extract from the Tenants Union NSW (http://www.tenants.org.au/factsheet-23-utilities) "A landlord is...