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There's the problem!!! The tenants pool guy gets paid good $$$$ to do a regular weekly service and doesn't do what you would expect is pretty much standard stuff from my experience. My pool guy comes once a month and his 30mins on-site ($66) does: * Check water balances and adds required...

Given the OP posted this I take it they are inferring that they are surprised the tenants are paying for maintenance and therefore this is not specifically covered in the lease other than they must maintain the pool. For $1300/wk I would just offer to pay for a professional pool service more...