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Bugger! I know I've scanned and sent electronically before but clearly that is when things are "rosy" and both parties have signed. (I recall when RTA used to be open Saturday mornings for bond refunds too. I don't think they do that now.) Found this link, which clearly Tim has read as he knows...

Good advice. If the total comes to well over the bond amount, even if they pick off some things that are not allowed to be claimed, you still should get it all back. Are you not able to send it electronically? You don't want your form to go snail mail and have your sneaky tenants send it...

I don't know the answer about how to justify your bond claim regarding rent verses damage, but I believe that you cannot charge for your own labour if you have done the cleaning. I would ring the RTA, or a local PM or maybe ring peterw from here who will either know, or will be able to find out...

When my parents had a couple of girls do a runner, they left behind some broken furniture (small bedside table size) and clothing, jewellery etc. The advice we took from the RTA was that we could throw out anything that is clearly of no value (broken furniture), and I recall that there was a...

It sounds like they have now given up possession. Had you given appropriate notice anyway? Either way, their message saying they are out and telling you where they have left the keys means exactly what it says, and... let the clean up begin :mad:. If they are not answering, you are...

This advice is good, and I posted also about my dodgy tenants and my planned visit with the police the morning after midnight ticked over on their final day, as per notices given at appropriate times. Even though they had been issued all the notices in the correct way, until they handed back the...

Just be careful though. Until they hand the keys back, it is not "your" house and they have legal rights. We had a similar situation where we issued notice for them to be out by midnight on a certain date, and I arranged for the police to come with me at 7.30am next morning (crazed druggie -...

Hey Tim. I'm feeling for you. I've only had a few bad tenants, but I understand your frustration. What do you mean when you say they "agreed to sign over the bond and pay the extra $300"? Was this at tribunal? Or did they just verbally say they would do it? Sorry if it is further back in the...

Depending on how "wavy" the glass is you may be better to take the remnants and find a matching glass from a leadlight shop (LPL at East Brisbane is close by) or any glazier or even a demo yard to match the glass and then put a coating on all panels of the window. We had a tenant crack a plate...

You don't need to change old windows to safety glass "just because". It sounds like they are getting their "the dog ate my homework" story ready to try to persuade the tribunal that they should not have to pay up or should not be asked to leave. I believe they don't have a leg to stand on...