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We had an issue with a loan for our son recently that dragged on for three months (long boring story, not the bank's fault). Ultimately, I called a NAB mobile banker who got the loan from application to funding in five days. Legend.

I had this too. About five years of back paid interest. Came to about $5K. I'd never noticed on a monthly basis if the interest was less as the loan balance and the set off account balance fluctuated so much.

I don't think any other bank is any better, to be honest. They all seem pretty hopeless with the detail. For us personally, we couldn't get a loan to buy a hamburger now so we have to stick it out :p.

You too? I've got to the stage of wanting to take bets on how they will stuff up my interest in advance each year. We've not had a smooth year yet. They seem to be able to create new ways of stuffing things up each year. Keeps me on my toes :roll eyes:.